Contact Us

Our team of experts are at your service.

How can we help?

On-Road Support

For immediate assistance at a station, please call us.

To report an issue encountered on the road, please fill in this form.

One station ID per form. Please submit multiple requests if needed.

24/7 support

1-855-543-8356

FLO Account And Residential Products Inquiries

Need assistance your FLO account or have questions about our residential chargers?

Use the form to submit your request.

Monday to Sunday 7am-9pm EST

1-855-543-8356

Owner Support: Residential

Need assistance with your FLO HomeTM ?

Use the form to submit your request.

One station ID per form. Please submit multiple requests if needed.

Monday to Sunday 7am-9pm EST

1-855-543-8356

Owner Support: Commercial

Need assistance with one of your commercial station?

Use the form to submit your request.

One station ID per form. Please submit multiple requests if needed.

Monday to Sunday 7am-9pm EST

1-855-543-8356

Business And Commercial Sales Inquiries

Interested in our commercial charging stations?

Fill in this form and a member of our Sales team will contact you.

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On-Road Support

On-road-support USA
One station ID per form. Please submit multiple requests if needed.

FLO Account And Residential Products Inquiries

FLO account and residential products inquiries USA

Owner Support: Residential

Owner support: residential USA
One station ID per form. Please submit multiple requests if needed.

Owner Support: Commercial

Owner support: commercial USA
One station ID per form. Please submit multiple requests if needed.

Business And Commercial Sales Inquiries

Business Inquiries SF API - USA
FLO offices and plants

Headquartered in Quebec City, FLO has offices and assembly plants located across Canada and the U.S.

Head office – Québec City

100-2800 rue Louis Lumière Québec, QC G1P 0A4, Canada

Shawinigan assembly plant

121-533 avenue de la Montagne Shawinigan, QC G9N 0A3, Canada

Secondary Shawinigan assembly plant

5642, boul. Royal. Shawinigan, QC G9N 4R8, Canada

Montréal office

3 Place Ville Marie Suite 400 Montréal, QC H3B 2E3, Canada

Sacramento office

1121 L Street, Suite 309 Sacramento, CA 95814, United States

British Columbia office

501 - 4190 Lougheed Highway Burnaby, BC V5C 6A8, Canada

Michigan office and assembly plant

1270 Pacific Dr, Auburn Hills, MI 48326, United States

Download the FLO App

The FLO Mobile app gives you access to thousands of stations from coast-to-coast. You can also manage your FLO HomeTM X5 settings directly from the app.

The FLO Network
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The FLO Network

Check out our map to view stations nearby on the FLO Network and our partner networks.