Sweepstakes Official Rules

FLO Services USA, Inc. 

“NYCFC Earth Day Tickets” SWEEPSTAKES OFFICIAL RULES

NO PURCHASE NECESSARY TO ENTER OR WIN. A PURCHASE WILL NOT INCREASE YOUR CHANCES OF WINNING. ALL FEDERAL, STATE, LOCAL, AND MUNICIPAL LAWS AND REGULATIONS APPLY. VOID WHERE PROHIBITED.

The “New York City Football Club (NYCFC) Earth Day Tickets” Sweepstakes (the “Sweepstakes”) is sponsored by FLO Services USA, Inc. located at 2800 rue Louis Lumière, Suite # 100, Quebec, QC G1P 0A4, Canada (“Sponsor”).  Five (5) prizes of four (4) NYCFC home game tickets each will be awarded from a random drawing from all eligible entries received.  The Sweepstake entry period begins at 12:00 a.m. (E.S.T.) on Thursday April 6, 2023, and ends at 11:59 p.m. (E.S.T.) on Thursday April 13, 2023 (“Promotion Period”).  Entries that are submitted before or after the Promotion Period will be disqualified.

ELIGIBILITY: The Sweepstakes is open to any individual who, as of the date of entry: (1) is a legal resident of the fifty (50) United States and the District of Columbia (excluding Puerto Rico and all other U.S. territories and possession), and (2) is eighteen (18) years of age or older or the age of majority in their state of residence (which is nineteen (19) in Alabama, Nebraska, twenty-one (21) in Mississippi, and eighteen (18) in all other states). Employees, officers and directors of Sponsor, its parent companies, subsidiaries, affiliates, agents, promotion and advertising agencies and anyone involved in the Sweepstake’s development or execution, the immediate families and household members of any of the aforementioned individuals, participating locations and any other sweepstakes entities involved in this Sweepstakes are not eligible to participate in the Sweepstakes or win the Prize. By participating in the Sweepstakes, each entrant (“Entrant”) agrees to be bound by these Official Rules (which are final and binding, and may not be appealed) and release the Released Parties (defined below) from all claims and liability, including any injury, damage or loss that may occur, directly or indirectly, in whole or in part, from the participation in the Sweepstakes or from the receipt or use of any Prize.  The Sponsor reserves the right to permanently disqualify from this Sweepstake any person it believes has intentionally violated these Official Rules.

HOW TO ENTER:

Visit https://www.flo.com/flo-member-x-nycfc-ticket/ (“Promotion URL”) to complete and submit the NYCFC) Earth Day Sweepstakes Form (“Sweepstakes Form”), in its entirety, during the Promotion Period. Entries will be deemed made by the authorized account holder of the e-mail address submitted at the time of entry. Limit one entry per person per email address during the Promotion Period.  Multiple entries will be deleted. Entrants may not use multiple email addresses, identities, or devices or any other method in order to generate multiple entries. No typed, faxed, mailed or mechanically reproduced entries will be allowed.  If a dispute concerning any entry cannot be resolved, the entry will be deemed ineligible in the Sponsor’s sole discretion.

By submitting a Sweepstakes Form as directed, each Entrant will receive one (1) entry in the Sweepstakes.  Each Entrant must fully comply with all Sweepstakes requirements to be eligible.  Incomplete entries are void.

WINNER AND NOTIFICATION:  There will be five (5) Prize winners. The Prize winners will be selected by random drawings conducted by the Sponsor from all eligible entries received during the Promotion Period on Monday April 17 at 12:00 p.m. (E.S.T.). The potential Prize winners will be notified within five (5) business days of the drawing at the email address that Entrant entered on the Sweepstakes Form.  If the potential winner does not respond within forty-eight (48) hours from the Sponsor’s email message, he/she will be disqualified and an alternative potential winner will be chosen at random from the remaining eligible entries received.  In all cases, the Sponsor reserves the right to request proof of compliance with the terms and conditions of these Official Rules, and a winner will be deemed to have forfeited the Prize if the Sponsor, in its sole discretion, finds that the proof is unsatisfactory. All decisions regarding the selection of the Prize winner are final. The Prize is guaranteed to be awarded.   Each Prize will be delivered to the winner by email to the winner’s registered email account registered to his/her FLO membership account.

ODDS OF WINNING: Odds of winning THE Prize will depend upon the total number of eligible entries received during the promotion period.

FIVE (5) PRIZES: Five (5) prizes of four (4) New York City Football Club Tickets each (each pair of tickets valued together at approximately US Dollars (US$300.00)) for a New York City Football Club 2023 MLS home game at Citi Field, Flushing, New York. on Saturday April 22, 2023 at 730pm ET. No prize substitution, cash redemption, or the transfer of a Prize will be permitted. The opponent, game date and game time for the applicable game is subject to confirmation by the MLS. Taxes and all other expenses not specified in these Official Rules are the winner’s sole responsibility.

LIKENESS AUTHORIZATION: If selected as a winner, each Entrant authorizes Sponsor to use, publish, reproduce, copy, post online, share and distribute in any format or type of media, for commercial and advertising purposes related to the Sweepstakes, without restriction as to territory or duration, and without any compensation, his/her likeness, image, voice, including a photograph, picture, video and/or sound recording (“Likeness”), as well as his/her name and city of residence. Each winning Entrant waives any right that he/she may have to inspect, review or approve any drafts, finished products, layouts, displays, videos, advertising material or any other copy or material upon or in which his/her Likeness may be reproduced, and releases and discharges the Released Parties from any and all claims he/she may have or ever have against any of the Released Parties for the use of his/her Likeness.

GENERAL RULES OF PARTICIPATION:  The Sweepstakes is subject to all applicable federal, state and local laws. The Sponsor and their respective officers, directors, employees, parent companies, subsidiaries, affiliates, agents, promotion and advertising agencies, online technology agencies, and all others involved in the Sweepstakes’ development or execution, and each of their respective directors, officers, employees, agents and affiliates (collectively, “Released Parties”) are not responsible for stolen, late, incomplete, illegible, misdirected, lost, damaged, garbled, delayed, undelivered, inaccurate, postage-due or garbled entries, e-mail or mail. Entries generated by a script, macro or other mechanical or automated means or by any means which subvert the entry process will be disqualified. Released Parties are not responsible for lost, interrupted or unavailable network, server, Internet Service Provider (ISP), website, or other connections, availability or accessibility or miscommunications or failed computer, satellite, telephone or cable transmissions, lines, or technical failure or jumbled, scrambled, delayed, or misdirected transmissions or computer hardware or software malfunctions, failures or difficulties, or other errors or difficulties of any kind whether human, mechanical, electronic, computer, network, typographical, printing or otherwise relating to or in connection with the Sweepstakes, including, without limitation, errors or difficulties which may occur in connection with the administration of the Sweepstakes, the processing of entries, the announcement of the Prize or in any Sweepstakes-related materials. Released Parties are also not responsible for any incorrect or inaccurate information, whether caused by website users, tampering, hacking, or by any equipment or programming associated with or utilized in the Sweepstakes. Released Parties are not responsible for injury or damage to Entrant or to any other person’s computer related to or resulting from participating in this Sweepstakes or downloading materials from or use of the website. The Sweepstakes is designed to increase consumer awareness of and interest in the Sponsor and its products and services. This Sweepstakes may not be used for any form of gambling. In the event that the Sweepstakes is challenged by any legal or regulatory authority, Sponsor reserves the right  to discontinue or modify the Sweepstakes, or to disqualify Entrants residing in the affected geographic areas. In such an event, Released Parties shall have no liability to any Entrants who are disqualified due to such an action.

Persons who tamper with or abuse any aspect of the Sweepstakes or website or attempt to undermine the legitimate operation of the Sweepstakes by cheating, deception or other unfair playing practices, or intend to annoy, abuse, threaten or harass any other Entrant or Sponsor’s representatives or who are in violation of these Official Rules, as solely determined by Sponsor, will be disqualified and all associated entries will be void. Any attempt to deliberately damage the content or operation of this Sweepstakes is unlawful and subject to legal action by the Sponsor and/or its agents. Sponsor shall have the sole right to disqualify any Entrant for violation of these Official Rules or any applicable laws relating to the Sweepstakes, and to resolve all disputes in their sole discretion. Released Parties (i) make no warranty, guarantee or representation of any kind concerning any Prize, and (ii) disclaim any implied warranty.

The laws of the State of New York shall govern the Sweepstakes and these Official Rules in all respects, without giving effect to conflict of laws principles applicable therein. Any dispute arising from or relating to these Official Rules, except disputes relating to the enforcement of Sponsor or its affiliates’ intellectual property rights, will be settled by arbitration before a neutral arbitrator whose decision will be final except for a limited right of appeal under the U.S. Federal Arbitration Act. Arbitration will be administered by the American Arbitration Association (the “AAA”) under its Commercial Arbitration Rules and its Supplementary Procedures for Consumer Related Disputes. Arbitration will take place in Rochester, New York, USA and Entrant agrees to submit to the personal jurisdiction of the federal or state courts located there, in order to compel arbitration, stay proceedings pending arbitration, or confirm, modify, vacate or enter judgment on the award entered by the arbitrator. Any action that is not subject to arbitration will be filed, and that venue properly lies, only in the state or federal courts located in Rochester, New York, USA, and Entrant consents and submits to the personal jurisdiction of such courts for the purposes of litigating such action.  Proceedings to resolve or litigate a dispute in any forum will be conducted on an individual basis. Entrant shall not seek to have a dispute heard as a class action, private attorney general action, or in any other proceeding in which Entrant acts or proposes to act in a representative capacity. No arbitration or proceeding can be combined with another without the prior written consent of all parties to the arbitration or proceeding. If the class action waiver is found to be illegal or unenforceable as to all or some parts of a dispute, those parts will be severed and proceed in a court of law, with the remaining parts proceeding in arbitration.

Sponsor’s failure to enforce any terms of these Official Rules shall not constitute a waiver of that provision. The Sponsor reserves the right, in its sole discretion, to cancel or suspend the Sweepstakes for any reason, including, without limitation, should any virus, bugs, unauthorized human intervention, or other causes corrupt the administration, security, fairness, integrity or proper operation of the Sweepstakes. In the event of cancellation, Sponsor may elect to identify the Prize winners and award the Prizes from among all non-suspect, eligible entries received up to the time of such cancellation. Sponsor reserves the right to modify these Official Rules for clarification purposes without materially affecting the terms and conditions of the Sweepstakes.

CAUTION: ANY ATTEMPT BY AN ENTRANT TO DELIBERATELY DAMAGE ANY WEBSITE OR UNDERMINE THE CONTENT OR LEGITIMATE OPERATION OF THIS Sweepstakes IS A VIOLATION OF CRIMINAL AND CIVIL LAWS AND SHOULD SUCH AN ATTEMPT BE MADE, SPONSOR WILL DISQUALIFY ANY SUCH ENTRANT AND SPONSOR RESERVES THE RIGHT TO SEEK DAMAGES (INCLUDING ATTORNEYS’ FEES) AND OTHER REMEDIES FROM ANY SUCH ENTRANT TO THE FULLEST EXTENT PERMITTED BY LAW.

DATA COLLECTION:  By entering, an Entrant may be contacted by the Sponsor with future promotional offers.  Information provided by Entrant to participate in this Sweepstakes is subject to Sponsor’s privacy policy at https://www.flo.com/privacy-policy/

WINNER REQUEST:  For a copy of these Official Rules and a list of the prize winners, please submit a self-addressed stamped envelope to: “FLO Services USA Inc., 2800 rue Louis Lumière, Suite # 100, Quebec, QC G1P 0A4, Canada, “NYCFC Earth Day Tickets Sweepstakes”, for receipt of no later than 10 days from end of the Promotion Period. To have an Entrant’s name & address removed from Sponsor’s sweepstakes/contest mailing list, please send an email to Sponsor at service@flo.com.